Help / Reference
Plans and limits
What each plan gets you, and the limits on what you can do in an hour or on a call.
Plans
| Plan | Your line |
|---|
| Free month | Answers for 30 days or 500 minutes of calls, whichever comes first. No card needed. |
| Subscribed | Always answers. On one of the plans below, from $149 a month. |
| Paused | Picks up only to say it isn't taking calls, then hangs up. |
- We email you a week before the free month ends, and again the day before.
- Subscribe during the free month and billing starts the day it ends.
- When a free month ends without a subscription, or a subscription ends, the number goes back to the phone company soon after. We email you to turn off forwarding.
Paid plans
| Plan | Price | Minutes included each month | Each minute past that |
|---|
| Base | $149 a month | 300 | $0.50 |
| Mid | $249 a month | 750 | $0.40 |
| Top | $499 a month | 2,000 | $0.30 |
- Minutes count from the first day of each billing month. Each call rounds up to the next whole minute, so a 2 minute 10 second call is 3 minutes.
- Your line keeps answering after the included minutes run out. The minutes past them show up on your next bill at your plan's rate.
- We email you when you've used 80% of your minutes, and again at 100%.
- Home shows the minutes you've used this month. You pick a plan when you subscribe, and you can switch plans on Home any time. A switch takes effect right away, and Stripe adjusts your bill for the rest of the month.
Limits
| What | Limit |
|---|
| Refresh from website | 10 an hour |
| Paste a list into your directory | 30 an hour |
| Texts Jesse sends to your own phone | 10 an hour |
| PIN tries | 3 a call, and 10 an hour across all calls |
| Owner PIN | 4 to 6 digits |
| A transfer rings for | About 20 seconds |
| Longest call | Set on your receptionist under Call handling, up to 30 minutes |
| The link we text you | Works once, for 14 days |
Didn't find it? See all the help pages, or email hey@leftjoinstudio.com.