Your business details
The fields under Your business on your home page. Your receptionist answers callers from these. The setup helper asks about blank ones in this order, most useful to callers first.
| Field | What it's for | Longest |
|---|---|---|
| Name | What it calls your business when it picks up. The only field signup needs. | 120 characters |
| Services | The work you do, so it can tell a caller yes or no. | 1,500 |
| Service area | Towns or counties you cover. | 300 |
| Hours | When you're open, and whether you take emergency calls after hours. | 400 |
| Trade | The kind of work, like roofing or plumbing. | 80 |
| Office phone | A number where callers can reach a person. Not the number you forward to Jesse. | 40 |
| Common questions | Answers to what callers often ask: free estimates, work you don't do, payment. New answers add to the list. | 4,000 |
| Description | A sentence or two about the business. | 800 |
| Address | Where you are, if callers should know. | 300 |
| Website | Where Refresh from website reads from. | 300 |
A field over its limit won't save, and the setup helper asks for a shorter answer rather than cutting yours off.
Saving updates every receptionist on your account at once.
Didn't find it? See all the help pages, or email hey@leftjoinstudio.com.